Guidelines & Regulations

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1. Official Exhibition Contractor


PT. Sederhana Production has been appointed as the Official Exhibition Contractor for "THE INTERNATIONAL ISLAMIC EXPO 2009". The Official Exhibition Contractor shall be responsible for setting-up the Shell Scheme Booths complete with the basic facilities. Exhibitors who require additional electrical items, furniture fittings or communication lines, are required to place their orders by filling out the respective Order Forms (FORM-01 till FORM-04) in this Manual and faxing/email the same to the Secretariat directly by the specified deadline. Original copies to be sent together with their payment.

The Official Exhibition Contractor is also the Official Electrical Contractor responsible for all wiring and electrical connections for the INTERNATIONAL ISLAMIC EXPO 2009. No other contractor shall be allowed to undertake wiring and electrical connection on their own. All private contractors are required to liaise with the Official Exhibition Contractor with regards to power supply.


2. Build-up/Tear-Down Schedule

 
Date Time Description of Work
10 February 2009 09.00 hrs - 20.00 hrs Move in of Official Contractor for Marking and Booth Set-up
12-15 February 2009 09.00 hrs - 20.00 hrs Exhibitor Move In for Booth Decoration. Before 20.00 hrs all Booths must be fully operational.
12-15 February 2009 09.30-19.00 Show Days
15 February 2009 19.00-00.00 Tear Down

2.1 Construction of Private Pavilions
Exhibitor must ensure that all parts of their work be self-supporting and secure. Exhibitors who have ordered bare space may begin building their pavilion at 10 February 2009.

And all structural works should be completed by 11 February 2009 at the same day, to enable lighting connection. The exhibition hall will be open until 19.00 during the build-up period.

2.2 Move in of Exhibits
Exhibitors who have ordered space and shell-scheme stands may move in their exhibit on 11 February 2009 for dressing up of booths. Exhibitors must arrange for an authorized representative to be present on site to receive and position their goods as the Organizers will not accept delivery on their behalf. All booth decoration work must be completed no later than 19.00 hrs on 11 February 2009. No major movement is allowed on the Opening day of the Exhibition.

2.3 Dismantling and Removal of Exhibits
No exhibits or other exhibition items may be delivered to or removed from the exhibition hall during the exhibition period. Removal, delivery or replenishment of stock may only be carried out before the opening hours of the exhibition in the morning or after closing time in the evening. If the removal of any valuable item display from the hall is necessary, Exhibitors must obtain permission from the Organizers.

Dismantling of booths is prohibited before 19.00pm on 15 February 2009.
Dismantling of stand fittings shall be carried out between 20.00 - 24.00 pm on 15 February 2009 when all work must be completed.

Important : Exhibitors are NOT allowed to leave their booth/stand empty during the show hours or remove their exhibits before the stipulated time and date for dismantling.

2.4 Exhibits Move-in/Material Handling
Exhibitors or their private contractors are only allowed to bring into Kartika Expo Center items which may be carried by hand or by trolley. Other deliveries which require mechanical transportation must be handled by one of Kartika Expo Center approved on-site freight handling agent, who will provide the necessary transportation equipment at the prevailing rate. No transportation of goods is permitted trough the public areas, at the front of Kartika Expo Center including passenger lifts, lobbies and the concourse area.

3. Shell Scheme Booth Facilities (Refer to Picture STANDARD BOOTH)
The official Contractor will provide the following items for each Shell Scheme Stand (3mx3m):
 
Fascia :  red background with Exhibitor's name in English (max 30 letters) in
   white vinyl cutout lettering.
Paneling :  Three-side panel partitions in white finish. In case of corner booths, it 
   will be two side walls and two fascia boards.
Carpet :  Light Blue carpet covering the booth area.
Furniture :  a. One information counter.
   b. Two Futura chairs.
   c. One wastepaper basket.
Lighting :  Two units of fluorescent tube.
Power :  One 2 Amp single phase socket (not to be used to connect spot lights &
   fluorescent lights). Please note that Fire Regulations in Kartika Expo
   Center does not permit the use of adaptors, extension cords, etc.

Note :
i. The Organizer prohibits any change of color scheme or attachment of logo or other
    lettering or alteration to the standard fascia.

ii. Exhibitors who do not wish to use the above facilities cannot negotiate for a
    discount/rebate on their participation fee.

iii. Exhibitors are not allowed to nail, paste stickers or paint the alluminium frames or the
     Panel partitions. Only removable double-sided tapes are allowed.

iv. All double-sided tapes placed by Exhibitors on panels must be removed by Exhibitors
     at the end of the exhibition. Exhibitors shall be liable for any damages caused to the
     rented items by the Exhibition Contractor.


4. Rental of Additional Furniture & Electrical Fittings (FORM-02 & 03)
In addition to items provided in the basic Standard Shell Scheme Stand, Exhibitors can place orders for additional furniture/electrical items directly with the Official Exhibition Contractor. Please complete the appropriate Order Forms and return/fax to the Secretariat promptly. Orders for additional furniture/electrical items MUST be made on or before the stipulated date. A 30% surcharge shall be levied on the published rental rates for orders received after this deadline. All cost, other than the package offered by the Organizer, shall be borne by the exhibitor concerned. Any additional items ordered or items within the Shell Scheme package which is found to be not in good working condition or not clean must be reported immediately to the Official Exhibition Contractor.

5. Special Requirements
Besides the rental items available, the Official Exhibition Contractor would be pleased to propose original design and special graphic treatment or custom made display aids, counters, etc. The Official Exhibition Contractor can also construct stands based on the Exhibitor's own design. Please contact the Secretariat for assistance. All cost other than those provided in the Standard Shell-Scheme Package provided by the Organizers, shall be borne by the respective exhibitor.

6. Special Stand Design (FORM-05)
Exhibitor's who wish to design their own stand/pavilion to project their respective State or their corporate image can engage the services of the Official Exhibition Contractor. Exhibitors who wish to appoint their own contractors are required to officially inform the Organizers in writing, giving details of the contractor and their contact numbers.

7. Performance Bond
Please note that only registered exhibition contractors are allowed to undertake construction work for their clients at the exhibition hall. Non-registered contractors are required to provide the Official Exhibition Contractor a refundable Performance Bond of US$ 500 per 9 sqm of the contracted space before undertaking any construction work for their clients. This deposit will be held against possible damages to the Exhibition Center and/or the disposal of extra waste left on site after the event (if any). The Official Exhibition Contractor reserves the right to demand additional compensation if there is damage costing more than the deposit amount. The deposit shall be refunded after the exhibition, subject to the clearance of the site by the Official Exhibition Contractor and no damage being recorded by Kartika Expo Center . Private contractors are also required to work closely with the Official Exhibition Contractor and abide all regulations set by Organizers.

8. Connection Fee
All private contractors undertaking pavilion design for their clients are required to pay a Connection Fee $ 30 per sqm (of the total pavilion/booth space undertaken for their clients) to the Official Electrical Contractor.

9. General Rules and Regulations

9.1. Payment Terms and Conditions
The payment schedule for standard shell scheme stand or space is as follows :

i.    50% upon signing of the "Application for Participation" Form.
ii.   50% balance, 31 January 2009 (1 months before the date of the exhibition).

No exhibitor will be allowed to occupy their space or stands until full payment has been received by the Organizers. These terms cannot be varied under any circumstances.

9.2. Failure to Exhibit
Any organization which, having signed a contract for exhibition space, fails to exhibit whether or not for any reason of the Exhibitor's own choosing and has not been released from the contract by the Organizers shall be liable for the full amount stated in the contract plus any additional costs incurred by Organizers as a result of such a failure to exhibit.

9.3 Cancellation of Exhibition Space
In the event of the Organizers agreeing to any request for release from the contract, the Exhibitor will be liable for all, or part of the cost stated in the contract.

9.4. Contracted Boundary
No Exhibitor may place any display material and exhibits or allow dividing wall or any part of the stand design and fittings beyond their contracted boundary. Exhibitors who fail to abide by this ruling will be charged with an additional based on $ 500 per sqm which is to be paid in advance and in cash before utilizing the space, provided it does not block the public walkway or the line of vision of neighboring booths. THESE TERMS MUST BE STRICTLY ADHERED TO AND IS NOT NEGOTIABLE.

9.5. Construction
a. Utility supply points located within any aisle shall not be used for providing services.
b. All fire precaution facilities, fire exist and passages must be kept clear.
c. No adhesive paste, adhesive tape, nails, spikes, tacks or other items may be affixed to the walls, pillars, floors, furniture or any fixture/fitting of the exhibition hall.
d. In order to keep the Exhibition Hall clean and tidy, all floors and pillars must be well covered with battens during the process of painting (only water-based paint should be used)
e. Keep the washroom clean and dry. The cleaning of paint containers or any other dirty items is prohibited in the washroom.
f. Use of inflammable material for decoration is not allowed.
g. The Exhibitor shall not do or permit to be done in or upon the exhibition site or any part there of, anything which may be noisy or troublesome to other users of the Exhibition Hall.
h. Exhibitors are responsible for all cost relating to any damage to the structure or items be longing to the Exhibition Hall, caused by themselves, their contractors or their agents.

9.6. Personnel
a. To ensure security within the Exhibition Hall, all contractors and their staffs, Exhibitors including the Organizers must wear their identification tags all times.
b. All working parties and personal should leave the Exhibition Hall according to the Organizers time table.
c. The Exhibition Hall's security guards have the right to check the items moved in and out of the Exhibition Hall.
d. Smoking is strictly prohibited within Kartika Expo Center Area.

9.7 Electrical Appliances
a. The Exhibition shall not permit any electrical apparatus or fittings of any kind to be attached or used in conjunction with existing electrical fittings in the Exhibition Hall.
b. All wiring and connections must be installed by the Official Exhibition Contractor.
c. Multi-way adaptors and bayonet cap adaptors shall not be used in the Exhibition Halls.

9.8. Animals
No reptile, fish, bird or live animal shall be allowed in Kartika Expo except as an approved exhibit, or used in conjunction with an activity or performance provided prior written approval has been obtained from Organizer and that proper precautions have been taken for their care, control and restrain.

9.9. Balloons
Balloons are permitted as give-away to visitors only within The Concourse and cannot be used as decoration in the common areas of the Hall. Helium-filled balloons are not allowed in Kartika Expo. The Exhibitors concerned shall be responsible for all expenses incurred in the removal of any helium balloons left in the Venue.

9.10. Passenger Elevators and Escalators
Passenger elevators and escalators are not to be used for the transportation of any freight, equipment or furniture.

9.11. Services Elevators
Hand-carried items/exhibits may be brought into the exhibition hall through the service elevators located at Basement One.

9.12. Cleaning
a. All tools and construction / packaging materials must be moved out of the Exhibition Halls by Exhibitors or their contractors before the exhibition opens to the public.
b. Rubbish should be put into the dustbin which is kept in the cargo-loading area.
c. The cargo-loading area should be free of any goods which may cause obstruction.
d. Exhibitors who appoint their own contractors must ensure that their remove all construction debris one day before the opening of the exhibition and discard all unwanted materials from the Exhibition Halls after the close of the exhibition. Exhibitors who fail to observe this condition by the stipulated date given shall be liable for additional charges and cost of clearing the said debris/materials by the Organizers.

9.13. Construction and Decoration
Any damage caused by an Exhibitor or their contractor to other Exhibitors or common property shall be the responsibility of the Exhibitor. All Exhibitors must complete their construction and decoration by the date and time stipulated in this Manual.

9.14. Lighting/Electrical fittings and Supply
Exhibitors using the standard shell scheme package shall be provided with lighting and electrical fittings as given in Picture-1. Exhibitors who appoint their own contractor, other than the Official Exhibition Contractor, to design their stands/booth/pavilion will be charged a "connection fee" for the supply of electricity. Please advise your contractor to liaise with the Official Exhibition Contractor. Private contractors are not allowed to carry out any electrical wiring work or connection for the supply of electricity to his client's stand/booth/pavilion. Single drawings are required from all contractors apart from the Official Contractor.

Important : Electricity installations and connections into permanent distribution boxes shall only be carried by the Official Exhibition Contractor who is also the appointed Official Electrical Contractor for the Exhibition.

All Exhibitors must submit their order for lighting and power requirements on the designated Order Form which must be returned by stipulated date to the Official Contractor. Late orders will not be guaranteed and, if accepted, will be subject to the following rates :

Orders received after 31 January 2009,    + 30% surcharge
Orders received on site                                + 50% surcharge


9.15. Sound Level
Mechanical and electrical devices which produce sound must be operated in a manner that is considered not disturbing to other Exhibitors.

9.16. Distribution of Promotional and Marketing Materials
The distribution of promotional materials such as brochures, catalogues, leaflets, pamphlets, etc. is restricted to The Concourse, at Level 3 only. Distribution in all common and public areas within Kartika Expo is not permitted.

10. Official Cleaning Contractor
The Organizers have appointed Kartika Expo Center as the Official Cleaners for the "INTERNATIONAL ISLAMIC EXPO 2009". Kartika Expo will be required to keep the common area and walk ways clean at all times. They are also required to clear all rubbish from the waste paper baskets from all exhibition stands. Exhibitors are reminded to keep their stands clean and in presentable condition at all times.

11. Insurance and Indemnity
The Organizers will not themselves be responsible for the safety of property, exhibits or articles of any kind brought into the exhibition by the Exhibitors, their servants, agents or contractors, members of the public or any person whatsoever.

Exhibitors shall make sure that they are fully covered by insurance including, but not restricted to, all risk on their property, exhibits or articles of any kind, public liability and comprehensive protection against any loss or damage caused by any circumstance whatsoever whether by reason of fire, water, theft, accident or any other cause. The Exhibition or any of his servants, agents or contractors first enter the exhibition grounds and to continue until all his exhibits and property have been removed.

The Exhibitor shall insure against, indemnify and hold the Organizers harmless in respect of all loss, claims, demands and expenses to which the Organizers may in any way be subject to as a result of any loss or injury arising to any person (including members of the public or the Organizers staff, agents or contractors) or properly howsoever caused as a result of any act or default of the Exhibitor, his servants, agents or contractors or invitees. If the Organizers so demand the Exhibitor shall provide proof to the Organizers that the Exhibitor has adequate insurance cover.

The organizers shall not, in any event, be held responsible for any restrictions or conditions which prevent the construction, erection, completion, alteration or dismantling of stand or for the entry, sitting or removal of exhibits, or for the failure of any services or amenities provided by the hall land lords or for the cancellation or part-time opening of the exhibition either as a whole or in part, or for amendments or alterations to all or any of the Rules and Regulations caused by circumstances not under their control. Exhibitors must ensure that their temporary staff and the staff or their servants, agents or contractors are insured against claims for workman's compensation.

12. Security, Insurance and Liabilities
Every reasonable precaution will be taken by the Organizers to ensure the security and safety of the Exhibition Hall and contents thereof. However, neither the Organizers nor the Venue Owner can be held responsible or liable for any theft, loss or damage which may befall the person or property of the Exhibitor from any cause whatsoever. While the Organizers are insured for Public Liability, it is the responsibility of the Exhibitor to take up insurance on the following:
 
i. Exhibits and contents of booth against loss and damage by theft, fire and any other natural calamities, or any cause whatsoever;
ii. Staff, agents, contractors and other representatives are all insurance against risks of death, personal injury, illness or other loss or damage;
iii. Any other liability due to negligence, inadvertence or misbehavior of the Exhibitor and/or their workmen, staff, representatives or agents;

The Organizers, their agents, the Venue Owner and all other organizations and individuals employed by or associated with in connection with this exhibition, will not be responsible and shall be held harmless by all Exhibitors for damages or losses resulting from fire, or any other cause whatsoever, including accidents or injury to the Exhibitor, their employees and agents, the public and others. The Exhibitor agrees to pay promptly for any and all damage to the exhibition building or its equipment/fixtures/fittings incurred through carelessness or otherwise of Exhibitors or employees or their agents.

Exhibitors are advised to see that their regular company insurance includes extra-territorial coverage and that they have their own theft, public liability and property damage insurance. Each exhibitor is responsible for indemnifying the Organizers and their agents against liability to the Venue Owner, public authority and each and every other Exhibitor in respect of any action, cost, claim and demand of whatever natures of consequential to any act or omission of the Exhibitor, his staff or agents. The Exhibitor shall be responsible for any damage to the structure, floor, walls, pillars and any part transportation, removal of exhibits, refuse and/or decorative works.

13. Official Security Company
 
a. Security of Kartika Expo Center has been appointed as the Official Security Company for the "INTERNATIONAL ISLAMIC EXPO 2009". Although the organizers will make every effort to maintain security in the night, exhibitors are advised to take extra precaution against loss of personal property and other company materials throughout the exhibition duration. Please ensure that your stands are not left unattended during the opening hours.
b. The Organizers shall NOT be held responsible for any loss or theft of exhibits at the Exhibition Halls during the build-up, exhibition and dismantling period. The Organizers shall also not be held responsible for any loss or damage to exhibits or any personal articles belonging to the Exhibitors.
c. All personnel in the exhibition halls must wear identification tags at all times. Exhibitor Passes are available from the Organizers office on site.
d. Exhibitors who require additional security services can contact the Official Security Company directly. All cost for additional services required by an exhibitor shall be borne by the exhibitor concerned. Please note that you may not use personnel from any other security agency.

14. Exhibitors Pass
All Exhibitors registered with the Organizers will be provided with free passed. Please collect your passes from the Organizers office at the Registration Counter Level 1, of KARTIKA EXPO.

15. Fire Regulations
All materials used in stand and exhibition construction must be properly fire proofed in accordance with local regulations. Fire marshals will inspect the Exhibition facilities and will be authorized to stop or limit any materials, demonstration or performance that are potential fire hazards.

16. Cultural Performances/handicraft Demonstrations
Participating Company/Countries are encouraged to organize cultural performances during the Exhibition. A temporary stage measuring 8m x 4m x 1m. complete with basic sound and light fittings will be made available for this purpose at reasonable charge. The Organizers will also appoint an emcee to assist the exhibitors in hosting these performances. Cultural performances/Company Presentation remain crowd pullers in past promotions and would serve as an added attraction for visitors to the Company/Country/Exhibitor pavilions.

17. Food Products for Promotion and Sale
All food products (dried/preserved/packed/bottled/canned) brought into Indonesia for the purpose of promotion or sale must obtain the necessary approval from Ministry of Primary Products and the Ministry of Health before being displayed, sampled or sold to visitors at the exhibition. Participating Countries that intend to promote and sell traditional food product that is unique to their respective country can seek the assistance of the respective diplomatic missions in Indonesia. Kindly note that exhibitors are not allowed to bring into Indonesia freshly cooked food unless they are properly sealed and packed for export.

Exhibitors who wish to promote or sell freshly cooked food are advised to prepare the food in Indonesia. At the exhibition, Kartika Expo does not allow "open stove" preparation of food within the exhibition halls as it would contravene with the laws set by relevant Ministry. Exhibitors violating any of the local rules and regulation risk being ordered to terminate their participation and face court action.

18. Stage Specifications
A 8m x 4m x 1m stage will be constructed within The Kartika Expo complete with backdrop, basic lighting and sound system. Exhibitors are encouraged to use the stage to organize their own promotional activities, quiz competitions, product demonstrations, fashion shows, etc. during the exhibition. An emcee will be appointed by the Organizers to assist Exhibitors in hosting their programs on stage. The Stage together with the facilities and the services of the emcee is charged at a very reasonable price for any exhibitors. Exhibitors are advised to submit their programs supported by a brief synopsis, to the Organizer for the purpose of promoting the performances through flyers and press advertisements.

19. THE "INTERNATIONAL ISLAMIC EXPO 2009" Quiz Competition
The "INTERNATIONAL ISLAMIC EXPO 2009" Quiz Competition will be held twice daily. Members of the audience will be invited on stage where they will be asked simple objective questions on ISLAMIC TOURISM destinations. Those who get the answers correct will win a prize. Exhibitors are invited to contribute prizes for this purpose.

20. Sponsorship of Prize and Gifts
To promote the exhibition, the Organizers will be working closely with the newspapers, radio stations and other media to organize the competitions to attract visitors. Exhibitors are requested to contribute prizes and gifts in kind to be given away as prizes in connection with these competitions. These prizes will also be given away to winners of the "INTERNATIONAL ISLAMIC EXPO 2009" Quiz Competition. Prizes can be in the Form of travel vouchers, holiday stays, dinner vouchers, travel bags, premium items, T-shirt, etc. These prizes may be given due mention by the emcee and shall be listed in the "INTERNATIONAL ISLAMIC EXPO 2009" Show Directory.

21. Activities to attract Visitors to the Stand
Exhibitors are advised to organize their own promotional activities to attract visitors to their respective stands. Activities may include : giveaways such as promotional stickers, shopping bags and premium items or conducting a lucky draw at your booth.

22. Sufficient Brochures
Since the "INTERNATIONAL ISLAMIC EXPO 2009" is targeted at Travel Agent and the public, it is advisable for exhibitor to bring down sufficient brochures and other promotional materials for distribution to the public and Travel Agent.

23. "INTERNATIONAL ISLAMIC EXPO 2009" Show Directory-Exhibitor's Listing (Absolute deadline is 10 January 2009)

The "INTERNATIONAL ISLAMIC EXPO 2009" Directory shall be produced and distributed free to all registered sellers and buyers registered visitors. The publication shall feature information about the exhibition, the list of exhibitors and exhibitors listing. Every registered exhibitor is entitled to a free entry in the "INTERNATIONAL ISLAMIC EXPO 2009" Show Directory. Please complete the "Exhibitors Listing" Form and submit to the Organizers before the stipulated deadline.

24. "THE INTERNATIONAL ISLAMIC EXPO 2009" Directory Advertising

Exhibitors are invited to take up advertising space to promote their properties and services in this Directory. Print quantity will be 500 copies.
Advertising Rate: Please consult with media promo for advertising rate.
To confirm your advertising space, please complete "THE INTERNATIONAL ISLAMIC EXPO 2009" Directory Booking Form" and submit the same to the Organizers on before 31 January 2009.

25. Official Hotel
Please be informed that the Organizers have appointed 2 Official Hotels for "INTERNATIONAL ISLAMIC EXPO 2009" ,

All rates are in US Dollar Currency, inclusive of Tax and Services and For reservation please complete the Room reservation FORM S6-1, S6-2, S6-3 and fax the same to the choice hotels.

Mode of Payment : All reservation have to be guaranteed by Credit Card. In the event of a no show on the expected day of arrival, the Hotel reserves the right to impose a one night now-show charge equivalent to the contracted room rate and chargeable to the guest given without further notice. Please note that all reservations have to be accompanied by flight details.

26. Temporary Staff Requirement
Exhibitors who require Event Promoters or Stand Guides can contact the Organizer. The Organizer quote $ 50 per person per day with a maximum of 8 working hours per day. The order must reach the Organizers by 31 January 2009.

27. Unforeseen Occurrences
In the Event of any occurrence not foreseen in these Rules and Regulations, the decision of the Organizers shall be final.

28. Authority at Premises
In the event of any problems or dispute on-site, the decision of the Organizer, being lessee of the premises, will be final. The Organizer also reserves the right to amend any earlier decision made in order to meet and satisfy any unforeseen or prevailing circumstance for the benefit of the Exhibition.
 



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